Manual / Products & extras

Managing products & extras

Updated on 2026-04-26

Managing products & extras

Manage → Products — manage all the "extras" a guest can add to a booking or that you manually put on an invoice.

Products list with categories, prices and VAT

Adding a new product

  1. Open Manage → Products → New product
  2. Fill in:
    • Name — e.g. "Wellness session 2h" (translatable per language)
    • Category — wellness, food & beverage, honesty bar, surcharge, extra
    • Price incl. VAT — what the guest pays
    • VAT percentage — usually 6% (food) or 21% (extras)
    • Per person / Per night — automatically multiplied by the number of persons / nights
    • Bookable by guest — appears in the booking widget and in the guest portal
  3. Create

Creating a new product — form

Categories

  • Surcharge — e.g. late check-out, extra bed, pet
  • Wellness — wellness session, bubbles, towels
  • Food & Beverage — breakfast extra, bottle of wine
  • Honesty bar — items in the minibar (drinks, snacks, …)
  • Extra — anything that does not fit the other categories

Each category can have its own colour badge in the table.

Fields per product

  • Name + description
  • Category + (legacy) type
  • Price incl. VAT
  • VAT rate (6, 12, 21%)
  • Ledger account + cost centre (Yuki)
  • Sort order
  • Active toggle
  • Image (optional)

Booking widget behaviour

Toggles per product:

  • Bookable via the booking widget — show as an extra in step 3 of the widget
  • Guest may choose quantity — otherwise fixed at 1
  • Price per person — multiplied by the number of guests
  • Price per night — multiplied by the number of nights
  • Show on the breakfast list — for breakfast-related extras

For example: "Cheese board to the room" = €18, bookable, guest may choose quantity, price per person, not per night → a guest of 3 picks 2× = €36.

Honesty bar flow

Products with category = Honesty bar appear in the guest portal (during the stay) where the guest can tap them. Each tap adds a line to the guest's invoice. You see it immediately in the admin.

Local creation

Since April 2026: external_id can be empty, no longer bound to MyTourist. Directly via ➕ New product.

Duplicating

Handy for variants: create "Breakfast standard", click ⋮ → Duplicate, name it "Breakfast vegetarian", adjust the price.

MyTourist sync

Daily via SyncProducts. Existing products are not overwritten; only empty fields are filled in from MyTourist.

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